FAQ- Suzhou TeRuiTong Communication Co., Ltd

Any questions? Check answers.

How long will it take to get a reply after we send you an inquiry?

We will reply within 4 hours after receiving the inquiry on weekdays.
Are you a direct manufacturer or a trading company?

We are a direct manufacturer, producing and selling our own products. And we also have our own international trade department, engaged in related goods trade.
What products can you provide?

We mainly produce various types of communication optical cables and optical cable components as well as various communication tools.
What are the main application areas of your products?

Our products cover almost the entire application field of optical communication, including major operators, network companies, private networks and other communication industries.
Can you make customized products?

Yes, we mainly produce customized products. We develop and produce products according to the specifications or samples provided by customers.
Do you produce standard parts?

Yes, in addition to customized products, we also have some customized products that are mainly different from industry standards and operators and private network requirements and provide related supporting components and construction tools, etc.
What is your company's production capacity?

We have 14 multifunctional and diversified flexible optical cable production lines, 8 indoor drop optical cable production lines, 2 outdoor sheath production lines, 1 cabling production line, 1 high-speed coloring production line, and 1 tight sleeve production line, with an annual output of 300,000 core km of various communication optical cables. 4 jumper production lines.
How many employees are there in your company, and how many of them are technicians?

The company currently has more than 100 employees, including more than 10 professional technicians and more than 6 engineers.
How does your company ensure product quality?

Firstly, we will have corresponding inspections after each process. For the final finished products, we will do a full inspection according to customer requirements and international and industry standards;Then, we have the complete top-notch testing equipment in the industry, which can meet the comprehensive testing requirements of various customers.
What is the payment method?

When quoting, we will confirm the transaction method with you, FOB, CIF, CNF, or other methods. Most of our payment methods are T/T, of course, L/C is also acceptable.
How are the goods delivered to customers?

Usually, we ship by sea. There are many large ports around the factory, and sea export is very convenient. Of course, if the customer's goods are urgent, we can also ship by air. Shanghai International Airport is very close to us.
Where do you mainly export your goods?

Our products are mainly exported to Indonesia, Thailand, the Philippines, Brazil, and dozens of other countries.